At Sarastockdesigns, we value your trust when you visit our website and purchase our digital machine embroidery designs. This Privacy Policy outlines how we collect, use, and protect your personal information. Please read this policy carefully to understand our practices.
Introduction
Sarastockdesigns is committed to providing our customers a secure and personalized online experience. We collect and use personal information to fulfill orders, enhance our services, and improve your interaction with our site.
Information Collection
We collect two types of information:
- Personally Identifiable Information (PII): This includes your name, email address, billing and shipping addresses, phone numbers, and payment details. We collect this information when you register an account, place an order, participate in surveys, or sign up for newsletters.
- Non-Personally Identifiable Information (NPII): This includes data about your browsing habits, such as pages viewed and IP addresses, which we use to analyze site usage and improve our services.
Use of Information
We use your information to:
- Fulfill orders and manage your account.
- Communicate with you about your orders and promotions.
- Enhance the operation of our site and tailor content to your preferences.
- Conduct market research to improve our services.
Sharing Information
We may share your PII with third-party service providers who assist us in order fulfillment, payment processing, and customer service. These providers are contractually obligated to protect your information. We will not sell or rent your information to other companies without your consent, except as required by law.
Security Measures
We protect your information using:
- Secure Servers: Our servers are behind a corporate firewall and use password protection.
- SSL Encryption: We use SSL for secure transactions.
- Data Backup: We regularly back up data to prevent loss.
Cookies and Action Tags
We use cookies to personalize your experience and facilitate shopping. You can set your browser to reject cookies, but this may affect site functionality.
Children’s Privacy
We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us at sara@saradigitizing.com.
Updating Your Information
You can review, change, or delete your personal information by logging into your account. However, we retain records of past purchases for legal and security purposes.
Opt-Out Policy
You can opt-out of receiving promotional emails by following the unsubscribe instructions in any email from us or by emailing sara@saradigitizing.com.
Changes to This Policy
We reserve the right to modify this Privacy Policy. Please check back periodically for updates.
Contact Us
If you have questions or concerns about this policy, please contact us at sara@saradigitizing.com.